Privacy Policy

This Privacy Policy describes how your personal information is collected and used when visiting the following websites:

We act completely under the EU 2016/679 (General Data Protection Act) by the EU ( European Union ).

Who We Are
What Data We Collect & Why We Collect It
Who We Share Your Data With
How Long We Retain Your Data
What Rights You Have Over Your Data
Additional Information
Changes

Who We Are

This website is run by Mark Valenzuela, the creator of HipHopMakers.com and the Music Maker WordPress Theme.

The purpose of this website is to provide customer support to Music Maker Theme users.

You can contact us if you have privacy concerns or questions.

What Data We Collect & Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

You can view Gravatar’s privacy policy at automattic.com/privacy/

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Contact Forms

We use Wufoo for our customer support contact form. When sending a message your name, email, subject, URL, IP address, and submission date and time are stored with Wufoo. This information is deleted every 6 months. This information is only used to provide customer support.

You may review Wufoo’s privacy policy at surveymonkey.com/mp/legal/privacy-policy/

Help Scout

When you submit a message through the Wufoo contact form it is automatically forwarded to Help Scout. Help Scout is the customer support program we use to manage customer emails.

Your messages, name, email address, URL, and sent time and dates are stored with Help Scout indefinitely to keep records of previous conversations to help provide better support. You may review Help Scout’s privacy policy at helpscout.net/company/legal/privacy/

Customer Support Email Box

When you submit a message through the Wufoo contact form, it is automatically forwarded to our customer support email box on Dreamhost, which is then forwarded to Help Scout. This inbox is erased every 6 months.

You may review Dreamhost’s privacy policy at dreamhost.com/legal/privacy-policy/

Cookies

Cookies are text files that are stored in a computer system via an Internet browser.

Comment Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Account Login Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Used Browser Cookies

The cookies mentioned below are added by 3rd party analytic services and customer support tools.

Help.MusicMakerTheme.com

Used by Clicky.com for analytics tracking. Tracking Opt-out
- _eventqueue – Expires after 9 hours.
- _first_pageview – Expires after 9 hours.
- _jsuid – Expires after 20 years.
- heatmaps_g2g_100562728 – Expires after 9 hours.

MusicMakerTheme.com

Used by Clicky.com for analytics tracking. Tracking Opt-out
- _eventqueue – Expires after 9 hours.
- _first_pageview – Expires after 9 hours.
- _jsuid – Expires after 20 years.
- heatmaps_g2g_100554065 – Expires after 9 hours.
- clicky_olark – Expires after 9 hours.
Used by Olark.com for live chat.
- _ok – Expires at the end of the session.
- _okbk – Expires at the end of the session.
- _okdetect – Expires at the end of the session.
- _oklv – Expires at the end of the session.
- hblid – Expires after 2 years.
- olfsk – Expires after 2 years.
- wcsid – Expires at the end of the session.
Used by HotJar.com for analytics.
- _hjIncludedInSample – Expires at the end of the session.

Demo.MusicMakerTheme.com

Used by Clicky.com for analytics tracking. Tracking Opt-out
- _eventqueue – Expires after 9 hours.
- _first_pageview – Expires after 9 hours.
- _jsuid – Expires after 20 years.
- heatmaps_g2g_100562728 – Expires after 9 hours.

Analytics

Clicky

We use Clicky to log and analyze the traffic to our website. You may review Clicky’s privacy policy at clicky.com/terms/privacy

We log “personal data” to Clicky as follows, for the stated legitimate purposes. A “Unique ID” tracking cookie to identify unique visitors, your IP address for security and fraud prevention, and your username to help us to analyze visitor behavior and assist with customer service needs.

WordFence

We use Wordfence Security for website security. You may review their privacy policy at wordfence.com/privacy-policy/

WordFence logs visitors’ location, IP address, visit date and time, hostname, and page visited. This plugin is only used for security protection and improving the website.

Server Logs

Our website host Dreamhost creates server logs of all pages visited, files loaded ( images & video ), and server errors. You may review Dreamhost’s privacy policy at dreamhost.com/legal/privacy-policy/

We do nothing with this data besides resolve server loading issues.

WordPress Plugins

WordPress Redirection

We Redirection to redirect outdated links. This plugin tracks the number of times a URL has been redirect, IP addresses, User Agents, Date, Time, and the URL. This info is deleted every 6 months.

Limit Login Attempts

We use Limit Login Attempts to track login attempts. This plugin logs IP addresses for people attempting to log in.

Cookie Law Info

We use Cookie Law Info for the cookie alert notification. This plugin will set a cookie when terms are accepted to hide the notification.

Google Captcha

We use Google Captcha for comment forms to prevent spam comments. When checking this box it may add a cookie to your browser for future comments. You may review Google’s privacy policy at privacy.google.com/businesses/compliance/

Demo Website Test Payments

When you do a test payment on the demo website your information is stored on the website. This is the information you provided which may be fake like your name, email address, and IP address. This information is deleted every 6 months.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. YouTube, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We do NOT sell or share your personal data with anyone.

All the tools mentioned above are used to promote, sell, and provide support for the Music Maker WordPress theme.

How Long We Retain Your Data

Comments:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. You can contact us to remove a comment.

Accounts:

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left a comment, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Delete your comment.
Delete a message you sent us.
Delete your account.
Or have questions.

If you would like to contact us about your data, use our contact form to send us a message.

Additional Information

How We Protect Your Data

Our websites are SSL certified and we use security plugins to keep them secure.

What Data Breach Procedures Do We Have in Place

If our website is breached, we will contact users in 72 hours.

But please note, no real important personal data is stored on this website.

Your Rights Under GDPR:

Users may exercise certain rights regarding their data processed by the owner.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, users may inquire with the owner to find out which rights apply to them.

In particular, users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their data. Users have the right to learn if data is being processed by the owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process their data for any purpose other than storing it.
Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from the owner.
Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the user’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details About the Right to Object to Processing:

Where personal data is processed for a public interest, in the exercise of an official authority vested in the owner or for the purposes of the legitimate interests pursued by the owner, users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the owner is processing personal data for direct marketing purposes, users may refer to the relevant sections of this document.

How to Exercise These Rights:

Any requests to exercise User rights can be directed to the owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the owner as early as possible and always within one month.

Applicability of Broader Protection Standards:

While most provisions of this document concern all users, some provisions expressly only apply if the processing of personal data is subject to broader protection standards.
Such broader protection standards apply when the processing:

Is performed by an owner based within the EU;
concerns the personal data of users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users;
concerns the personal data of users who are in the EU and allows the owner to monitor such users’ behavior taking place in the EU.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices, operations, or for legal or regulatory reasons.

Updated – May 2018

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