WordPress 5.5 breaks the customizer, uploading beats, the checkout page, and animations.
WordPress made changes to jQuery which broke a lot of themes and plugins ( Update all plugins ).
If you have problems after updating, read the WordPress 5.5 Troubleshooting ⚠️ at the bottom.
How to Fix this Problem
1. Update to Version 3.21 or Higher
The 3.21 Theme Update on August 13, 2020 fixes these issues. How to Update
or
2. Update Code Manually – Expired Licenses
If you have an expired license, you can update 2 lines of code manually.
1. Update jquery.theme.js
- In WordPress click Appearance on the sidebar
- Click Theme Editor under Appearance
- On the right click jquery.theme.js under the js folder
- Search for the code below:
$('.frontpage_video_banner_div a[href^="#"], .topnav a[href^="#"], #front-page-banner a[href^="#"]').live('click',function(event){
It should be around line 118.
5. Replace it with:
$(document).on('click', '.frontpage_video_banner_div a[href^="#"], .topnav a[href^="#"], #front-page-banner a[href^="#"]', function () {
6. Click the Update File button.
2. Update custom-meta-box.php
- On the right click custom-meta-box.php under the functions folder
- Search for the code below:
$('.ecpt_upload_image_button').live('click', function() {
It should be around line 1837.
3. Replace it with:
$(document).on('click', '.ecpt_upload_image_button', function () {
4. Click the Update File button.
3. Clear Your Browser Cache – IMPORTANT!
Clear your browser cache and clear cache plugins to make code updates live.
or
3. Install jQuery Migrate Helper Plugin
Try installing this plugin: Enable jQuery Migrate Helper

WordPress 5.5 Troubleshooting ⚠️
After you do one of the suggestions above, try the suggestions below if you still have problems.
#1 – Clear Browser Cache & Clear Cache Plugins – Important!
Clear your browser cache and clear cache plugins to make code updates live.
- DO NOT IGNORE THIS – The code on your website will not refresh in your browser if you do not clear your cache, and you will continue to have a problem.
- Test the issue.
#2 – Still have problems?
Do the following…
- Deactivate ALL Plugins except easy digital downloads.
- Clear your browser cache again
- Test the issue again.
#3 – Still have problems?
Do the following…
- Test in a different website browser
- Clear your browser cache in that browser
- Test the issue again.
- If it works in another web browser, the browser cache in the first browser isn’t properly being cleared.
#4 – Update All WordPress Plugins
- WordPress 5.5 broke a lot of plugins. Make sure you update all WordPress plugins so they are up to date.
Need Help?
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