How to Troubleshoot Problems

You can see by our demo website the Music Maker theme works.

If you are having a problem, we have suggestions below. Try each suggestion one by one and check out the issue.

#1. Turn All Plugins Off Except Easy Digital Downloads

Another WordPress plugin may be causing a problem.

So turn off all plugins except Easy Digital Downloads, refresh your site, and check the issue.

If this fixes the problems, start activating the plugins to see which plugin is causing the problem and remove the plugin.

#2. Cache Plugins

Cache plugins have been known to cause a lot of issues.

Clear the plugin cache and deactivate all plugins except Easy Digital Downloads.

3. Missed Something in the Tutorials?

Double check the tutorial to make sure you followed all the steps. Common issues below:

4. Update WordPress & All Plugins

Make sure WordPress and all your plugins are up to date.

5. Conflicting CSS or JavaScript

If you have added custom CSS or JavaScript code, back the code up, and remove it from the site to see if that fixes the issue.

6. Having Server Issues?

Server issues aren't usually caused by the Music Maker theme, but by your website host.

Related Links

Is the Problem Fixed?

If none of the tips above help, please take a look at the typical issue list below. If you don't find what you are looking for there, maybe a simple Google Search will help with the problem.

Other Common Issues
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Last updated on May 18th, 2017

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