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Our help site was created to help you find helpful answers fast. So please do a search in the input above before sending a message.

Please Read Before Sending a Message:

  • Limited Support Hours: Customer support can take 24 to 48 hours to reply. No email support on weekends.
  • Search Our Knowledge Base: Over 190 answers have been published to give you quick answers.
  • Common Problems - Check out common problems and fixes.
  • Did something just randomly stop working? If yes, you could have installed a plugin that is causing a problem. So try deactivating all plugins except the easy digital downloads plugin and see if the problem still exist.
  • General WordPress Questions: If your question is a general WordPress question, please do a Google search.
  • Server Issues? If you are having server issues it is recommend you contact your website host for assistance. The Music Maker theme does not set upload limits or have anything to do with uploads. These limits are set by your website host.
  • Plugin Problems? Support is not given on 3rd party plugins not included with the Music Maker theme.

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Last updated on March 4th, 2017