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Contact Customer Support

Please read before sending a message:

Please read before sending a message.

  • Try searching the help site to find answers faster.
  • How to Troubleshoot Fixes 95% of problems.
    1. Deactivate All Plugins Except Easy Digital Downloads
    2. Clear Cache Plugins, Deactivate Cache Plugins, Clear Browser Cache
    3. Update WordPress, Plugins, & Music Maker Theme
    4. Double Check Tutorials
    5. Remove Conflicting CSS or JavaScript
    6. Server Issues?… Contact Your Website Host
  • View articles on common problems.
  • Search Google and YouTube for common WordPress tutorials.
  • Support is not given on 3rd party plugins.

Customer support can take 24 to 48 hours to reply. No email support on weekends.

Click here you want to still send us a message.

Updated on October 31, 2017

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